Terms of Service

Last Updated: September 2024

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Introduction

Welcome to Trustology LLC (“Trustology,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website (the “Site”) and any consulting services (the “Services”) provided by Trustology. By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Use of the Site

1.1. Eligibility

You must be at least 18 years old to use our Site. By using the Site, you represent that you meet this age requirement.

1.2. License to Use the Site

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal or internal business purposes. You may not use the Site for any unlawful or prohibited purpose.

1.3. User Conduct

You agree not to:

• Violate any applicable laws or regulations.
• Use the Site for any unauthorized commercial purpose.
• Interfere with the proper functioning of the Site, including transmitting viruses or other harmful code.
• Attempt to gain unauthorized access to the Site, other accounts, or computer systems connected to the Site.

1.4. Intellectual Property

All content and materials on the Site, including text, graphics, logos, and software, are the property of Trustology or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works of any content without our prior written consent.

2. Consulting Services

2.1. Service Delivery

The specific details of the Services provided by Trustology shall be outlined in Statements of Work (SOWs) that are custom created for each client. These SOWs will detail the scope, timeline, deliverables, and fees associated with the Services.

2.2. Statements of Work (SOWs)

Each SOW will form an integral part of the agreement between Trustology and the client. The terms of the SOW, including the deliverables, timelines, and fees, will be binding upon both parties once agreed upon and signed.

2.3. Written Contracts

If a written contract is signed by Trustology and a client, the terms and conditions of that signed agreement shall supersede these online Terms of Service. The written contract, along with any attached SOWs, will govern the relationship between Trustology and the client for the duration of the engagement.

2.4. Payment Terms

Payment terms, including the timing and method of payment, will be specified in the SOW. Failure to pay in accordance with the agreed-upon terms may result in the suspension or termination of Services.

2.5. Client Responsibilities

Clients are responsible for providing accurate and timely information necessary for the completion of the Services. Trustology is not liable for any delays or issues arising from the client’s failure to fulfill their responsibilities as outlined in the SOW.

3. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. Trustology disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site or Services will meet your requirements, be uninterrupted, secure, or error-free.

4. Limitation of Liability

To the maximum extent permitted by law, Trustology shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Site or Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from the Site.
• Any bugs, viruses, or the like that may be transmitted to or through our Site by any third party.

Our total liability to you for any claims arising out of or relating to these Terms or your use of the Site or Services, whether in contract, tort, or otherwise, shall be limited to the amount you paid us, if any, for access to or use of the Site or Services.

5. Indemnification

You agree to indemnify, defend, and hold harmless Trustology, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or Services, or your violation of these Terms.

6. Termination

6.1. Termination by You

You may terminate your use of the Site and Services at any time by ceasing to use the Site and, if applicable, notifying us in writing.

6.2. Termination by Trustology

We reserve the right to terminate or suspend your access to the Site and Services at any time, with or without cause, with or without notice. Upon termination, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. 

7. Privacy Policy

Your use of our Site and Services is also governed by our Privacy Policy, which provides details on how we collect, use, and protect your personal information. By using the Site and Services, you agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference.

8. Governing Law and Jurisdiction

These Terms and any disputes related to these Terms or your use of the Site or Services will be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes arising out of or relating to these Terms or your use of the Site or Services.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Terms on our Site and updating the “Last Updated” date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us at:

Trustology LLC
Email: legal@trustology.us